FAQ

When will I receive my order? All orders are shipped via USPS from San Francisco, CA. Domestic packages can take 3-7 business days to arrive. International packages shipped via First Class can take 2 weeks or more due to customs holding and transit. We will provide you with a tracking number upon shipment of your order.

Please note: Fully Laced is not responsible for any processing delays, weather-related delays and/or strikes once orders are turned over to the United Postal Service (USPS). We also do not have any control over processing times with international customs agencies.


Do you wholesale? Definitely. Fully Laced is carried at over 50 retailers worldwide. Please contact us at [email protected] for more information.


What forms of payment do you accept? We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. To pay using your credit card, you will still need to click on the PayPal icon on the checkout page. You should be given the opportunity to either sign in to your PayPal account or return to the Fully Laced website to enter your credit card details. PayPal is not only a method of payment on our website, but it is also our credit card processor.


How secure is this store? This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


What are your shipping rates? Our shipping rates are located here.


I have additional questions. Feel free to contact our customer service team at [email protected]